Every Good Call we make is a Good Call for you to take

Seamless Customer Engagement

We understand that your customers are the lifeblood of your business. That’s why, as leading Business Process Outsourcing Service Providers, we are committed to delivering exceptional customer experiences that will help you build long-lasting relationships with your customers. Our team of experts has years of experience in customer service, sales, and marketing. We use this expertise to help our clients engage with their customers in meaningful ways, from the first point of contact to the final transaction.

As a Business Process Management Company, we offer a wide range of services, including customer service, sales, and marketing. HRHNext recognizes the individuality of each business and strives to cater to its specific requirements. As a prominent Business Process Management Company, we are dedicated to delivering impactful results. Utilizing state-of-the-art technology, digital and assisted channels as well as proven methodologies, we guarantee that as our clients, you will accomplish the desired results

Our Mission

We are dedicated to delivering incomparable customer service through a variety of languages and platforms – all tailored to meet individual needs while remaining timely, satisfactory, and of the finest quality.

Our Vision

To be the pinnacle in customer service excellence by providing individualized experiences that consistently exceed expectations.

Over 80 Years of Reliability Transformed

Your One-Stop Solution for Streamlined Business Processes

HRHNext has been a dependable brand for over 80 years, from being a consumer durables giant, Hyderabad Radio House, a 8-decade-old brand in South India, has now evolved to provide business solutions for even the most intricate client interaction requirements, becoming one of the leading Business Process Management Company in South India. Our call center services are designed with cost-effectiveness and convenience at their core so you can rest assured knowing your service requirements will be taken care of without any hassle.

Revolutionizing Business Process Management

Our methods and technologies, honed through years of experience, empower us to provide revolutionary insights into call center solutions operations while enabling customers to receive more personalized experiences. With cutting-edge technology at our fingertips and an evolved system that is unparalleled in the industry, we ultimately grant a more personal experience for your customers.

Why Choose Us

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Team

Dream makes the Difference, Experience creates the Expertise, Response delivers Results. Our team is a powerhouse of professionals, boasting over two decades worth of experience. Our dedication and hard work have culminated in unparalleled customer service – which we’re continually striving to improve via our commitment and passion for excellence! This family bond has allowed us to create an encouraging environment with bright prospects ahead.

Board of Directors

Ankit Sanjay Shah

Managing Director

Parikshit Pankaj Shah

Non-Executive Director

Trishla Shah

Whole-time director

Srikanth Punati

Independent Director

Neha Agarwal

Independent Director

Gangadhar Sherla

Chief Financial Officer

Aakash Tiwari

Company Secretary

Management Team

Rahul Shah

Strategy and Operations

Arvind Kumar A

Head - Operations

Priya Madhuri Y

Head Human Resource

Supriya Kshirsagar

Head - Service Excellence

Badri Nagendar

Head - Administration

Narotham Reddy

Head Information Technology

Strategic Advisors

Raguram Gopalan

Strategic Advisor

Ex-Chief Digital Officer (Conneqt Business Solutions)

Srinivas Koppolu

Strategic Advisor

Ex-CEO & MD (Tata Business Support Services)

Our History

Initially established as HRH (Hyderabad Radio House), it quickly rose to prominence as a leader in the electronics industry.

1938
1956

We introduced LPG to India for the first time and have since become the country's leading commercial gas distributors.

Shifted focus to join the rapidly expanding Telecommunications sector and promptly achieved recognition as an award-winning partner

2002
2007

HRHNext emerged with the intention of revolutionizing customer service for consumers by focusing on the domestic call center industry.

HRHNext shifts its focus to providing comprehensive contact center solutions to prominent companies across multiple industries.

2012
2021

Established ourselves as a customer engagement service provider with 1300 members, serving leading enterprises and start-ups.

Total employees 1800, total 6 locations (Hyderabad, Uppal, Bangalore, Coimbatore , Warangal and Nizamabad)

2023
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