HRH NEXT Services Limited
Transforming Customer Experiences in more than 12 Regional Languages
Welcome to HRHNext, South India’s leading BPO Service Provider. We specialize in engaging conversations across multiple platforms to help businesses thrive. With our state-of-the-art analytics tools, we provide you with insights that enable you to make intelligent business decisions. We understand that flexibility and agility are critical when it comes to meeting the dynamic demands of today’s market, and we are proud to offer adaptable and responsive solutions.
We aim to deliver superior customer service and make your customers truly feel a satisfactory experience. Our team is dedicated to delivering exceptional BPM service and support to ensure your satisfaction. So, if you’re looking for a partner that can help you navigate the ever-changing landscape of business, look no further than us.
Our Services
Solutions designed to suit your Service Requirements
Inbound Call Service
Advanced technology, thorough market analysis, and a focus on customer needs, coupled with modern customer service technology to enhance efficiency and streamline proficient customer support.
Outbound Call Service
Increased customer engagement, higher sales and improved brand loyalty through advanced technologies and automated dialling, thus reducing costs.
Email Support
A comprehensive solution designed to streamline communication with efficient management tools, personalized messaging options, and robust security measures to optimize email correspondence and enhance organizational productivity.
Chatbots
A dynamic solution that empowers seamless interactions for businesses and offers instant engagement, personalized support, and streamlined communication to enhance customer experiences.
Premium Vernacular Services
Enriching customers with a seamless and convenient end-to-end user experience in the language of their choice to ensure maximum satisfaction.
Advisory & Consulting Services
Optimize outsourcing activities and maintain competitiveness by offering proficient direction on BPO, ranging from strategy formulation to risk reduction.
Omnichannel
Transforming customer experience by providing a diverse range of services including live chat, email, social media, and phone support, tailored to deliver a seamless and personalized encounter.
Digital BPO
Streamlined processes that are optimized through the expertise of highly-trained professionals, resulting in faster processing times, improved accuracy, and reduced costs.
Document & KYC
Streamlined and secured document management, robust verification processes, and compliance solutions to facilitate smooth customer onboarding while maintaining regulatory standards.
Predictive Analytics
Examining the database to identify valuable insights and leveraging real-time data from customer conversations through predictive and speech analytics to generate precise forecasts of forthcoming events and enhance product and service customization.
Speech Analytics
Optimize outsourcing activities and maintain competitiveness by offering proficient direction on BPO, ranging from strategy formulation to risk reduction.
Digital Services
Accessing real-time data from customer conversations to gain valuable insights and gain in-depth understanding of customer preferences to better tailor their services
Voice Support
Inbound Call Service
Outbound Call Service
Support Services
Backend Support
Documents & KYC
Chat Support
Live Chat
Email Support
Why Choose Us
- Lowest total cost of ownership
- Superior Technology Platforms
- Lowest Attrition Levels
- Digital Recording and Playback
- Multi-lingual Support
- Unparalleled Domain Expertise
- Dashboard Monitoring
- Higher First-Call Resolutions
- Robust Infrastructure
- Uncompromised Excellence
Industries We Support
The Complete Guide to Inbound Call Centers: Everything You Need to Know
The Complete Guide to Inbound Call Centers: Everything You Need to Know Here's a refined
Streamlining Customer Support for Electric Vehicle Owners with AI-Powered Chatbots
Streamlining Customer Support for Electric Vehicle Owners with AI-Powered Chatbots The electric vehicle (EV) industry
The Role of AI and Automation in Managing Internal Help Desks at Outsourcing Providers
The Role of AI and Automation in Managing Internal Help Desks at Outsourcing Providers The
Why Customer Service is Most Important
Why Customer Service is Most Important Why Customer Service Matters? Customer service shapes the entire
Enhancing the EV Buying Experience with Virtual Showroom Support Services
Enhancing the EV Buying Experience with Virtual Showroom Support Services The electric vehicle (EV) revolution
Personalization in Customer Service: Why It Matters
Personalization in Customer Service: Why It Matters In today’s hyper-connected world, where customers are inundated
Improving Home Inspection Appointment Efficiency for an Auto Tech Client
Improving Home Inspection Appointment Efficiency for an Auto Tech Client In the realm of auto
A Quirky Approach to Boosting Ratings and CSAT in E-commerce Communication
A Quirky Approach to Boosting Ratings and CSAT in E-commerce Communication Navigating auto tech, edutech,
Improving Admissions and Information Accuracy in an Ed-Tech Client
Improving Admissions and Information Accuracy in an Ed-Tech Client The ed-tech industry, at the nexus
Go Beyond, Grow Along
Make the Good Call today and get a chance to upscale yourself. Explore the various opportunities and Join us in the journey of crafting your career