Unlock the Power of Multilanguage Customer Support, 12 languages at a time
Premium Vernacular Services are specialized services offered by HRHNext to cater to the linguistic needs of our customers. These services prioritize lingual support to provide enhanced customer service in the language the customer is most comfortable with. The primary objective of offering premium vernacular services is to bridge the communication gap between customers and businesses. It helps businesses reach out to customers in their native language, which increases customer satisfaction and loyalty. Offering premium vernacular services can also help businesses expand their customer base by catering to a wider audience that speaks different languages.
Premium vernacular services in Business Process Outsourcing (BPO) offer several benefits, including
Providing customers with a seamless and convenient support experience in their preferred language
- Build Vernacular Contact Center – Support to customers in their preferred language helping them resolve issues, answer questions, and address concerns raised.
- Campaigns on Vernacular Language – Reaching the target audience more effectively and increase the engagement and conversion rates.
- Testing & Assessment in Vernacular Language - Conducting an interview assessment in a vernacular language can help to ensure that the candidate's language skills and cultural background are not a barrier and can provide a more accurate representation of their abilities and qualifications.
- Team of Professional Customer Experience –Trained and knowledgeable associates allowing them to provide accurate and helpful information to customers in their preferred language
