Before we started with HRH Next, the team had a lot of doubts on how we are going to maintain an offshore call center at this point in our growth stage. We had a dilemma on whether we should ramp up a fully in house center. But, after a few months into the process, outsourcing our support center was the best things we could've ever done. It helped our existing resources to concentrate more on sales and hence their conversion efficiency also improved. The customized "no frills" and transparent solution from HRH Next could be the best thing that could ever happen to a fledgling startup that is trying to expand rapidly and wants to outsource their customer support.
Ankit and his team at HRH have been very helpful for us in managing a part of our call-based operations. What we liked most was the flexibility shown by them in accommodating our requests. Certainly recommend HRH next.
HRHnext's understanding of business domain, their ability to consistently deliver results and willingness to go the extra mile to make us successful, has made them a preferred partner. The partnership has significantly benefited us in many of our strategic initiatives.